Family violence has a big impact on health and wellbeing, but it’s not always well recognised within health care services. We don’t know enough about whether services truly meet the needs of whānau, and the voices of those using services are often missing in their design and development. Understanding these experiences is key to improving services.
This project is working alongside whānau and families to understand what matters most when accessing GP clinics and hauora, how health and wellbeing can be better supported, and the best ways to share this knowledge with health care providers.
Listening to what matters to whānau and families will help health providers feel more confident and skilled in providing support. It will also highlight the best ways for whānau to access care, create opportunities for early help, and identify what positive change looks like for families.
Our team takes a careful approach to whakawhanaungatanga, working with whānau to build trust, safety, and understanding needs before taking part in the study.